Fake emails and text messages from TSB

Published: 04 June 2018

The message requests that the recipient clicks onto a website link that leads to a phishing website designed to steal online banking details.  The key prevention advice is as follows:

Don’t assume a text or email is authentic: Always question uninvited approaches in case it’s a scam. Phone numbers and email addresses can be spoofed, so always contact the company directly via a known email or phone number (such as the one on the back of your bank card). 

Clicking on links/files: Don’t be tricked into giving a fraudster access to your personal or financial details. Never automatically click on a link in an unexpected text or email. Remember, a genuine bank will never contact you out of the blue to ask for your full PIN or password.

If you have been a victim of fraud or cyber-crime, report it to Action Fraud on 0300 123 2040.